Last updated: 2 November 2026
Your files. A clear data flow.
Broker Ledger is a Windows desktop application. Its statement workflow reads source files and prepares reports on your computer. Some supporting functions use online services. Understanding that distinction helps your business make an informed decision about deployment.
| Information | What happens to it |
|---|---|
| Source statements and reports | The desktop application reads statements and creates case reports locally. Your business controls the original files, working records, exports and backups. |
| Descriptions for categorisation | The privacy gateway screens descriptions before an external categorisation request. Names and account details are targeted for removal, and sensitive descriptions are withheld where detected. |
| Account and licence information | Online services support access, licensing, service security and usage administration. |
| Shared merchant categories | Company sharing can synchronise reusable merchant-category decisions within the licensed business. It is separate from your local client statements and reports. |
| Support and website enquiries | We receive the details you choose to send. Use redacted or fictional examples and leave out client financial information. |
Screening reduces exposure; it is not anonymity
Transaction descriptions can contain unexpected personal information. No text filter can promise to recognise every identifier in every format. A screened description may still be personal data when combined with other information.
Your business should assess the external processing, establish a lawful basis and use the relevant contractual safeguards. Do not treat the privacy gateway as a replacement for your organisation’s data protection assessment.
People make the decisions
AI supports category suggestions. The software calculates recorded totals; the adviser checks the evidence, the classification and the report. A spending flag is a prompt to review the circumstances, not a finding about vulnerability, health or creditworthiness.
Broker Ledger does not make a lending decision, provide regulated financial advice or guarantee lender acceptance.
Your device and your business
- Use supported Windows devices, access controls and appropriate disk encryption.
- Give each authorised member of staff the access they need.
- Keep backups, exported reports and retained statements under your business’s control.
- Check the release channel and install updates through the approved process.
- Apply a retention policy to local records, support copies and backups.
Supplier and contractual information
Our service-provider page distinguishes the product’s online services from website enquiries. Our data processing page explains controller and processor responsibilities and the contract needed for processing on your behalf.
We do not claim FCA approval of the software, ISO certification or SOC 2 certification for AI Broker Solutions Ltd. Supplier certifications, where held, belong to those suppliers.
Report a security concern
Email [email protected] with “Security concern” in the subject. Start with a description of the issue and affected version. Do not include client records, passwords or API keys; we can agree a suitable route for further details.